Ship

Your order will be processed immediately and shipped as quickly as possible using the appropriate carrier.


Shipping Information - Germany

You can find the availability of each product on the respective product detail page. Shipping to DHL Packstations within Germany is also possible.

Shipping Costs Free Shipping From Delivery Time*
€4.90 from €55 5–7 working days


Shipping Information - Austria

Shipping Costs Free Shipping From Delivery Time*
€6.90 from €55 5–7 working days


Shipping Information - Switzerland

Shipping from Germany to Switzerland involves additional steps. Therefore, we have a dedicated process in place to ensure smooth handling, which we take care of ourselves.

Shipping Costs Free Shipping From Delivery Time*
€9.90 from €150 5–7 working days


Shipping Information - Netherlands

Shipping Costs Free Shipping From Delivery Time*
€4.90 from €55 5–7 working days


Shipping Information - United Kingdom

Shipping Costs Free Shipping From Delivery Time*
£3.99 from £40 1–3 working days


Shipping Information - Other EU Countries

Belgium, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Iceland

Shipping Costs Free Shipping From Delivery Time*
€6.90 from €150 5–7 working days


Additional Fee: Chilled Shipping

To ensure our temperature-sensitive products arrive in perfect condition, we charge a one-time fee of €3.99 during the summer months. This enables chilled shipping for maximum product quality and safety.


Shipping & Billing Addresses

You can enter a delivery address that is different from your billing address – this option is available for all countries.


Customs

Customs duties for Swiss deliveries are collected by DHL on behalf of the Swiss Customs Authority. The fees depend on the ordered items and their origin, and may vary. For specific questions, please contact Swiss Customs directly.

Delivery Time Information

Delivery times listed on the product pages refer to deliveries within Germany.

Note on Returns:
If your return causes your order value to fall below the free shipping threshold, we reserve the right to deduct shipping fees from your refund.

Payment Methods for Consumers

  • PayPal
  • Klarna – Pay Now or Later
  • Credit Card (Visa, Maestro, Mastercard, American Express)
  • Bank Transfer / Prepayment
  • Google Pay

Shipping Carriers

  • Germany, Austria, EU: DHL
  • United Kingdom: Royal Mail
  • Switzerland: Swiss Post

Shipping Costs for Retailers

Shipping costs for deliveries to retailers/resellers within Germany are €4.90 (incl. VAT) per package up to 31.5 kg. Larger shipments will be sent via freight forwarding, with daily rates depending on the destination.

Shipping costs for deliveries to retailers/resellers outside of Germany:

  • Austria: €8.90 (incl. VAT) per package up to 31.5 kg
  • Switzerland: €9.90 (incl. VAT) per package up to 31.5 kg